For those of you who are wondering just why you should link up with Treymerica Industries, I present to you an online resume of my various achievements.
I’ve included a chronological summary of my education, work experience, volunteer efforts and special skills. You can also view my LinkedIn profile.
Education
Experience
Skills/Awards
Education
Syracuse University
Syracuse, NY: 2000-2004
S.I. Newhouse School of Public Communication
- B.S.: Broadcast Journalism (English Textual Studies Minor)
- Trained in reporting, writing, and editing broadcast news by industry professionals
- Founding father: Delta Chi fraternity, Syracuse chapter
American University
Washington, DC: Spring 2002
Washington Semester Program
- Participated in two seminar classes and conducted a media internship at CBS News Washington
- Received advice/training from members of Washington media, including Sebastian Junger, Chris Matthews, and John Roberts
Redwood High School
Larkspur, CA: 1996-2000
- Editor-in-chief of Redwood Bark in Spring 2000
- Member of California Scholarship Foundation, Redwood Honor Society, and Rotary Interact club
- Salutatorian of Class of 2000
Experience
Earth911, Inc.
Scottsdale, AZ; 2009-2014
Director of Data & Analysis
2012-2014
- Collected and maintained a directory of over 1.5 million recycling opportunities in North America searched by more than 8 million consumers annually through management of a call center of seven (7) employees
- Generated new revenue stream for company by creating and supervising an inside sales position for directory advertising
- Increased worker productivity by 20 percent within six months by implementing performance metrics program
- Decreased run time from 8 hours to 1 hour for MySQL data reports on recycling availability in the US by optimizing methodology; ran reports for numerous Fortune 500 clients
- Oversaw operational transition of company to Quest Resource Management Group in November 2013 as sole employee retained by new company
Operations & Fulfillment
2009-2012
- Accomplished 100 percent renewal rate for three years on existing company partnerships through strong customer service and end-of-year return-on-investment (ROI) reports
- Increased new website business leads by 30 percent through authorship of two white papers: Know Your Number: Can Consumers Recycle Your Product? and Recycling Directories: What Works, What Doesn’t
- Reduced time spent on customer service for users of Earth911.com website by 25 percent through automated responses and creation of Frequently Asked Questions (FAQ) section
Global Alerts, LLC.
Scottsdale, AZ: 2007-2009
Public Relations Specialist
- Secured coverage with media outlets including Oprah Winfrey Show, NBC, MSN, USA Today and Yahoo!
- Produced content for Earth911.com and Pets911.com websites by managing a staff of four (4) freelance writers
- Generated more than 500,000 page views for Earth911.com website through over 1,000 articles written
- Fulfilled role of official spokesperson for AmberAlert.com, Beaches911.com, Earth911.com and Pets911.com
Kimbrell & Company
Sausalito, CA: 2005-2007
Public Relations Specialist
- Maintained company website and external communications
- Fulfilled sponsorships for Fortune 500 companies as well as non-profits in the San Francisco Bay Area
- Generated ROI reports for all clients at the completion of sponsorship, including documentation of branding, impressions generated and values attained
Starry Night Winery
Novato, CA: 2005-2007
Public Relations Manager
- Wrote & distributed press releases for winery awards and special events
- Attended pourings and educated attendees about winery and its wines
- Developed new relationships with customers, resulting in thousands of dollars in new sales
Hendricks Chapel
Syracuse, NY: 2001-2003
Student Proctor
- Booked events/wedding reservations at chapel
- Assisted visitors to chapel with their questions
- Answered phone calls, assisted in other office work
KGO-ABC 7 (TV)
San Francisco, CA: Summer 2002
Assignment Desk Intern
- Assisted with research/source gathering (interviews) for stories
- Attended and contributed to meetings for nightly newscast planning
- Answered phone calls, wrote up assignment tip sheets for potential stories
CBS News
Washington, DC: Spring 2002
White House Special Events Coverage Intern
- Completed information & credential applications for Presidential press trips
- Assisted TV crews covering President Bush’s White House press conferences
- Edited video from press conferences for CBS Evening News (sound bites)
Skills/ Awards
- Two (2) years team management experience
- Extensive customer service/operations background using multiple CRM platforms (Filemaker, Freshdesk, Highrise, Zendesk, Zoho) and telephone
- Proficient in Windows, Macintosh, and Chrome OS including Microsoft Office and Google Drive
- Fluent in AP Style, HTML/CSS programming and MySQL relational database management system
- Able to speak conversational Spanish
- Achieved Life Scout status in Boy Scouts of America, learning such skills as lifesaving and personal management
- Recognized for outstanding commitment to community service numerous times
- Awarded Founders Scholarship by Syracuse University in 2000, Chancellor’s Scholarship by American University in 2001
- Two-time honoree of Syracuse University Dean’s List
- Received Outstanding Alumni Award from Delta Chi Fraternity in 2004